Exchange and Refund Policy

This Agreement was last modified on 21 March 2020

Returns and Exchanges

Thank you for your purchase. We hope you are happy with your purchase. However, if you find any malfunction or faults with your purchased product, you may return it to us for an exchange. Please see below for more information on our return policy.

Exchange Process

To return an item, please email customer service at hi@cyberdeals.lk or contact: 076 0044544. We will guide you on how to make your returns. If you are returning via courier service, Place the item securely in its original packaging and Purchase Invoice from CyberDeals, and mail your return to the following address:

CyberDeals

36/6, Robert Road, Dehiwala 10350 Sri Lanka

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process you an exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange.

Exceptions

The following items cannot be returned or exchanged:

  •     Tempered Glass
  •     Phone Covers
  •     Non-warranty Products

For defective or damaged products, please contact us at the customer service number below to arrange an exchange.

Contact Us

If you have any questions concerning our return policy, please contact us:

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